Contact us for pricing and additional information

Price does not reflect course customization or travel for administering course.

This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. This class includes an exam voucher.

Objectives:

 Learn stakeholder value principles and processes;

 Learn how to organize Specialist drive; and

 Explore technology and implementation.