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Price does not reflect course customization or travel for administering course.

This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a “learning and improving” IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher.

Objectives:

 Define service and market spaces;

 Learn drive, plan, and improve principles; and

 Explore technology and implementation.